Create reusable message templates that your entire planning team can use across events. Write once, use everywhere.
Custom templates are message drafts that live at the planning team level, not tied to any single event. When anyone on your team starts composing a message, they can pick from your shared template library to get started quickly.
{{first_name}} in your templates.You can also create a template directly from the message composer when composing a message for any event.
When composing a new message in any event, your custom templates appear alongside the built-in templates. Click on one to pre-fill the message content, then customize it for that specific event before sending.
Custom templates are shared with everyone on your planning team. Any team member can use, edit, or create new templates. This keeps your messaging consistent and on-brand across all your events.
Templates follow the same 600 character limit as regular messages. Keep an eye on the character count when creating templates.
If you edit a template after it's been used, previously sent messages are not affected. Only future uses of the template will reflect the changes.
Custom templates are a planning team feature. You'll need to set up your planning team first to access them.